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  • M1

M1

Telecoms

  • Address: 10 International Business Park, Singapore 609928
    Country: Singapore
Telephone: 1627, (65) 9680 1627, (65) 6655 1111
Website: https://www.m1.com.sg


Social Media Links


M1 is Singapore’s most vibrant and dynamic communications company, providing mobile and fixed services to over 2 million customers. Since the launch of commercial services in 1997, M1 has achieved many firsts, including the first operator to offer nationwide 4G service, as well as ultra high-speed fixed broadband, fixed voice and other services on the Next Generation Nationwide Broadband Network (NGNBN). With a continual focus on network quality, customer service, value and innovation, M1 links anyone and anything; anytime, anywhere.


The M1 Group holds both Facilities-Based Operator (FBO) and Service-Based Operator (SBO) licences issued by the Info-communications Development Authority of Singapore (IDA) for the provision of telecommunication systems and services, as well as a Telecommunication Dealer’s Class Licence. M1 also holds Internet Access Service Provider and IPTV licences issued by the Media Development Authority (MDA).


We operate nationwide 4G, 3G/High Speed Packet Access (HSPA) and 2G (GSM) networks, and offer a wide range of voice, data and value-added services on these networks.


Our wireless broadband service - M1 Mobile Broadband - offers customers a choice of service plans differentiated by access speed and data bundle. With the deployment of our 4G network, we are capable of supporting theoretical downlink and uplink speeds of up to 300 Mbps and 50 Mbps respectively.


For international call services, we offer mobile and fixed-line customers International Direct Dial (IDD) services using prefixes 002 and 021, and an International Calling Card (ICC) service using prefix 1818. We also trade wholesale voice minutes with other international and local service providers.


In the fixed segment, M1 offers various Fibre Broadband service plans with speeds ranging from 100 Mbps to 1 Gbps, including fixed voice and other value-added services for residential homes. For corporate customers, besides connectivity services, we offer managed and data centre services, as well as cloudbased and other enterprise solutions. Our services are further supported by specialised teams who provide customers seamless migration from their legacy network to fibre network.


M1 is listed on the Singapore Exchange and the major shareholders are Axiata Investments (Singapore) Limited, Keppel Telecoms Pte Ltd and SPH Multimedia Private Limited.


 


M1 Shop Locations


Bugis Junction


200 Victoria Street  


#01-81/82 Bugis Junction


Singapore 188021


Operating Hours:


11am-9pm (Daily)


Nearest MRT Station:


Bugis (EW12)


 


International Business Park


9 International Business Park


MiWorld Level 1


Singapore 609915


Operating Hours:


10am-5pm (Mon-Fri)


Nearest MRT Station:


Jurong East (NS1, EW24)


Transfer to IBP Shuttle Bus at Jurong East MRT station


 


Causeway Point


1, Woodlands Square #03-01,


Causeway Point


Singapore 738099


Operating Hours:


11am-9pm (Daily)


Nearest MRT Station:


Woodlands (NS9)


 


NEX


23 Serangoon Central


#B1 - 56


Singapore 556083


Operating Hours:


11am-9pm (Daily)


Nearest MRT Station:


Serangoon (NE12,CC13)


 


Change Alley


30 Raffles Place


#01-27/28 Change Alley


Singapore 048622


Operating Hours:


10am-7pm (Mon-Fri)


10am-5pm (Sat)


Closed on Sun & Public Holidays


Nearest MRT Station:


Raffles Place (NS26, EW14)


 


Paragon


290 Orchard Road


#B1-28/29 Paragon


Singapore 238859


Operating Hours:


11am-9pm (Daily)


Nearest MRT Station:


Orchard (NS22)


 


Changi Airport Terminal 3


65 Airport Boulevard


#01-23, Terminal 3


Singapore 819663


Operating Hours:


10am-10pm (Daily)


Nearest MRT Station:


Changi Airport (CG2)


 


Suntec City


3 Temasek Boulevard


#02-323/324 Suntec City Mall


Singapore 038983


Operating Hours:


11am-9pm (Daily)


Nearest MRT Station:


Esplanade (CC3)


 


Changi Airport


M1 Counters 


Terminal 1


#01-K05


Terminal 1 Arrival Hall 


Terminal 2 


Counter 1


Terminal 2 Arrival Hall  


Terminal 3


#01-K11


Terminal 3 Arrival Hall


Operating Hours:


7am-12mn (Daily)


Nearest MRT Station:


Changi Airport (CG2)


M1 Counters at Terminals 1, 2, 3 cater only to prepaid card sales.


 


Tampines Mall


4 Tampines Central 5


#03-01 Tampines Mall


Singapore 529510


Operating Hours:


11am-9pm (Daily)


Nearest MRT Station:


Tampines (EW2)


 


Changi City Point


5 Changi Business Park Central 1


#02-49, Changi City Point 


Singapore 486038


Operating Hours:


11am-9pm (Daily)


Nearest MRT Station:


Expo MRT (CG1)


 


West Mall


1 Bukit Batok Central Link


#01-16/17 West Mall


Singapore 658713


Operating Hours:


11am-9pm (Daily)


Nearest MRT Station:


Bukit Batok (NS2)


 


The Clementi Mall


3155 Commonwealth Ave West


#04-44/45


Singapore 129588


Operating Hours:


11am-9pm (Daily)


Nearest MRT Station:


Clementi (EW23)


 


Parkway Parade


80 Marine Parade Road


#02-24 Parkway Parade


Singapore 449269


Operating Hours:


11am to 9pm (Daily)


Nearest MRT Station:


Bedok (EW5)


Free Parkway Parade Shuttle Bus at Bedok MRT station


 


IMM Building


2 Jurong East Street 21


#01-20 IMM Building


Singapore 609601


Operating Hours:


11am-9pm (Daily)


Nearest MRT Station:


Jurong East (NS1, EW24)


Transfer to IMM Shuttle Bus at Jurong East MRT station

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