M1

M1 is Singapore’s most vibrant and dynamic communications company, providing mobile and fixed services to over 2 million customers. Since the launch of commercial services in 1997, M1 has achieved many firsts, including the first operator to offer nationwide 4G service, as well as ultra high-speed fixed broadband, fixed voice and other services on the Next Generation Nationwide Broadband Network (NGNBN). With a continual focus on network quality, customer service, value and innovation, M1 links anyone and anything; anytime, anywhere.

The M1 Group holds both Facilities-Based Operator (FBO) and Service-Based Operator (SBO) licences issued by the Info-communications Development Authority of Singapore (IDA) for the provision of telecommunication systems and services, as well as a Telecommunication Dealer’s Class Licence. M1 also holds Internet Access Service Provider and IPTV licences issued by the Media Development Authority (MDA).

We operate nationwide 4G, 3G/High Speed Packet Access (HSPA) and 2G (GSM) networks, and offer a wide range of voice, data and value-added services on these networks.

Our wireless broadband service - M1 Mobile Broadband - offers customers a choice of service plans differentiated by access speed and data bundle. With the deployment of our 4G network, we are capable of supporting theoretical downlink and uplink speeds of up to 300 Mbps and 50 Mbps respectively.

For international call services, we offer mobile and fixed-line customers International Direct Dial (IDD) services using prefixes 002 and 021, and an International Calling Card (ICC) service using prefix 1818. We also trade wholesale voice minutes with other international and local service providers.

In the fixed segment, M1 offers various Fibre Broadband service plans with speeds ranging from 100 Mbps to 1 Gbps, including fixed voice and other value-added services for residential homes. For corporate customers, besides connectivity services, we offer managed and data centre services, as well as cloudbased and other enterprise solutions. Our services are further supported by specialised teams who provide customers seamless migration from their legacy network to fibre network.

M1 is listed on the Singapore Exchange and the major shareholders are Axiata Investments (Singapore) Limited, Keppel Telecoms Pte Ltd and SPH Multimedia Private Limited.

M1 Shop Locations

Bugis Junction

200 Victoria Street  

#01-81/82 Bugis Junction

Singapore 188021

Operating Hours:

11am-9pm (Daily)

Nearest MRT Station:

Bugis (EW12)

International Business Park

9 International Business Park

MiWorld Level 1

Singapore 609915

Operating Hours:

10am-5pm (Mon-Fri)

Nearest MRT Station:

Jurong East (NS1, EW24)

Transfer to IBP Shuttle Bus at Jurong East MRT station

Causeway Point

1, Woodlands Square #03-01,

Causeway Point

Singapore 738099

Operating Hours:

11am-9pm (Daily)

Nearest MRT Station:

Woodlands (NS9)

NEX

23 Serangoon Central

#B1 - 56

Singapore 556083

Operating Hours:

11am-9pm (Daily)

Nearest MRT Station:

Serangoon (NE12,CC13)

Change Alley

30 Raffles Place

#01-27/28 Change Alley

Singapore 048622

Operating Hours:

10am-7pm (Mon-Fri)

10am-5pm (Sat)

Closed on Sun & Public Holidays

Nearest MRT Station:

Raffles Place (NS26, EW14)

Paragon

290 Orchard Road

#B1-28/29 Paragon

Singapore 238859

Operating Hours:

11am-9pm (Daily)

Nearest MRT Station:

Orchard (NS22)

Changi Airport Terminal 3

65 Airport Boulevard

#01-23, Terminal 3

Singapore 819663

Operating Hours:

10am-10pm (Daily)

Nearest MRT Station:

Changi Airport (CG2)

Suntec City

3 Temasek Boulevard

#02-323/324 Suntec City Mall

Singapore 038983

Operating Hours:

11am-9pm (Daily)

Nearest MRT Station:

Esplanade (CC3)

Changi Airport

M1 Counters 

Terminal 1

#01-K05

Terminal 1 Arrival Hall 

Terminal 2 

Counter 1

Terminal 2 Arrival Hall  

Terminal 3

#01-K11

Terminal 3 Arrival Hall

Operating Hours:

7am-12mn (Daily)

Nearest MRT Station:

Changi Airport (CG2)

M1 Counters at Terminals 1, 2, 3 cater only to prepaid card sales.

Tampines Mall

4 Tampines Central 5

#03-01 Tampines Mall

Singapore 529510

Operating Hours:

11am-9pm (Daily)

Nearest MRT Station:

Tampines (EW2)

Changi City Point

5 Changi Business Park Central 1

#02-49, Changi City Point 

Singapore 486038

Operating Hours:

11am-9pm (Daily)

Nearest MRT Station:

Expo MRT (CG1)

West Mall

1 Bukit Batok Central Link

#01-16/17 West Mall

Singapore 658713

Operating Hours:

11am-9pm (Daily)

Nearest MRT Station:

Bukit Batok (NS2)

The Clementi Mall

3155 Commonwealth Ave West

#04-44/45

Singapore 129588

Operating Hours:

11am-9pm (Daily)

Nearest MRT Station:

Clementi (EW23)

Parkway Parade

80 Marine Parade Road

#02-24 Parkway Parade

Singapore 449269

Operating Hours:

11am to 9pm (Daily)

Nearest MRT Station:

Bedok (EW5)

Free Parkway Parade Shuttle Bus at Bedok MRT station

IMM Building

2 Jurong East Street 21

#01-20 IMM Building

Singapore 609601

Operating Hours:

11am-9pm (Daily)

Nearest MRT Station:

Jurong East (NS1, EW24)

Transfer to IMM Shuttle Bus at Jurong East MRT station

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